Why is my phone not allowing me to make calls android?

Are you suddenly in a situation where your Android phone is not allowing you to make calls? No doubt this issue is very irritating and troublesome as well. Making a call is the primary aspect of using a phone. If this service somehow gets interrupted, we might be unable to attend to someone in an emergency or call for help. Today we are going to discuss how to resolve this issue by some of the most popular troubleshooting techniques. So, let’s get started right away

Ways to fix the Android phone not allowing me to make calls

If you are facing a problem where you are not able to make or receive calls on your phone, you can follow the solutions below. These solutions require careful understanding and attention. However, the exact steps may vary depending on the Android phone brand, the model, and the interface. But keeping the basics the same, these are the ways you can implement to fix Android phones not allowing them to make calls. 

Method 1: Restart your Android device

This is the basic and the simplest method of all. Before trying the other methods, you should first try the Rebooting method. Rebooting frees your device from any kind of tiny glitches it might be facing. Be it related to the network or just software, rebooting your phone gives a fresh start. A temporary bug might have gone unnoticed this whole time. This might be the reason for your Android phone not being allowed to make calls. Just long press the ‘Power’ button for a second till a pop-up menu appears. Choose ‘Restart’ from the list of available devices. Your network problem is most likely to get fixed. You should perform a restart on your phone once a week to fix these temporary bugs in the interface. 

Method 2: Try removing the Phone cover

This might seem a bit unnatural, but yes it might be the cause of this issue as well. Few phone covers bought from markets have a tendency to interfere with your phone’s network. The metallic materials of the cover can distract the phone antenna to some extent, making network service unavailable. Surprisingly, the issue gets resolved once the phone is separated from the cover. You should check the signal and see that it is again good to go. If this is the case, just change the phone cover to a completely non-metallic one. 

Why is my phone not allowing me to make calls android
Why is my phone not allowing me to make calls android?

Method 3: Check your phone signal

The next solution that comes after restarting your phone is checking the phone signal. Your Android phone will not allow you to make calls if it doesn’t have a proper cellular network signal. The signal indicator will have no bars and the ‘No service’ message will be displayed. The cellular network reach might vary from location to location. It might be possible that your coverage area does not support voice calls. Voice call service gets interrupted if you are present somewhere underground, in a tunnel, or in rural areas. In such cases, try moving to a new location. Come in open areas and check the top part of your device screen if the signal has been revived. The signal indicator must have all five bars or at least four to support voice calls without interruption. If the problem persists, try out the next methods.

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Method 4: Check if your phone is in Do Not Disturb mode

The DND or the ‘Do Not Disturb’ mode is used to block the network. Some Android devices feature this mode to stop all incoming or outgoing call services when you are in a meeting or a place that demands silence. This Android feature efficiently mutes notifications and disables the voice call services temporarily. 

Just check once if you had put your device in DND mode and later forgot to deactivate it. Unless this DND mode is deactivated, your Android device will not allow you to make calls. Try this method and see if the network problem resolves. 

Method 5: Try switching between Airplane modes

The Airplane mode is another Android feature that is quite similar to the DND mode. Whenever you are traveling in flight, it is advised to keep your phone in Airplane mode. This mode effectively cuts off all network connectivity with just a tap on the ‘Airplane mode/ Flight mode’ option. Although it may support network connectivity to a limited extent, it will never allow voice calls to reach or transmit from your device. You have to just keep this option OFF to generate smooth network traffic.

Swipe down the ‘Menu bar‘ from the top of the screen. Check if the Airplane mode/ Flight mode is OFF. If not, just tap on the ‘Airplane’ icon to disable it. Your network will be revived and you will be able to make and receive calls efficiently. 

Method 7: Reinsert the SIM card

A SIM card is the thing that generates your network access. Some Android devices have SIM slots under the battery compartment, while most of them are found in an isolated SIM tray. If the SIM card is not placed properly, it might not work. As a result, your Android device will not allow you to make calls. Therefore, the SIM card should be correctly placed in the slot. To execute this perfectly, switch OFF your phone. Now, just open the SIM slot, and take the SIM out. Place it in the slot as depicted in the user manual. Now, reinsert the tray into the device. Then, start the device. It should work fine from then onwards. You will be able to make or receive calls as per your wish. 

Method 8: Check if the Call Forwarding feature is disabled

The ‘Call forwarding’ feature is something implemented in telephones for generations. Almost every phone on earth has the Call forwarding feature in it. This feature lets users forward their incoming calls to another number to receive them from that calling ID. The calls can also be diverted to somewhere else. 

If ‘Call forwarding’ mode is enabled on your device, probably, you will never receive or make a call from that number. Therefore, just check once if the Call forwarding mode is disabled.

The steps to access the call forwarding option may vary from device to device. A child might have playfully activated it without your notice. If you can’t figure out how to deactivate this, go to your nearest service provider. They will surely help you regarding this. 

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Method 9: Delete the cache data from your phone

Android devices store unused data from the corrupted operations and dump them in the internal storage. However, this dump cache data can cause a device to experience file data getting corrupted, or other internal errors. These internal errors can interrupt the mobile network making the device incapable of making and receiving incoming calls. To eradicate cache from your device, run these steps as follow:-

  1. Enter the ‘Settings’ of your phone.
  2. Open the ‘Applications’ tab.
  3. In the Applications tab, the list of all the apps installed on your device will be displayed. From this list, select the ‘Phone’ app.
  4. Inside the Phone, look for ‘Storage’.
  5. Then tap the ‘Clear cache’ option. This will free up your device’s internal storage of all cached data.

The above steps may differ slightly depending on the device brand. The basic steps are more or less the same. Try this method and see if your issue is resolved. 

Method 10: Try running the device on Safe Mode

As mentioned earlier, some app-related bugs and malware might interfere with the network connectivity causing it to collapse. If your Android device is not allowing you to make calls, try rebooting the phone first. If it doesn’t work, you should try to remember if the problem started after installing a certain app on your phone. In case you remember, you can verify it by running your device on ‘Safe mode’. 

What is ‘Safe mode’? This is an Android mode that blocks all the third-party apps installed after setting up the phone for the first time. So what apps can you use in ‘Safe mode’? You can use just the basic, elementary apps like the ‘Phone’, ‘Contacts’, ‘Camera’, etc. Thus you can easily detect if the problem is related to any third-party app.

While in Safe mode, you just have to try making a call to see if it is possible or not. If you can both make calls as well as receive them without any problem, be confirmed that the issue is certainly related to any of the third-party apps. 

Try executing the following steps to run your Android device in Safe mode:

  1. Just long press the ‘Power’ button for a few seconds. The Power pop-up menu will show up. 
  2. Again press and hold the ‘Power OFF’ button until the ‘Safe mode’ prompt appears.
  3. Tap on the ‘Safe mode’ option to confirm running the device on Safe mode. It might take more or less than thirty seconds to enter ‘Safe mode’. 
  4. When the device is rebooted in Safe mode, the indicator appears at the left-bottom of the ‘Home’ screen. 
  5. After verifying that the app which you thought of is causing this issue, first, return to normal mode.
  6. Return to ‘Normal mode‘ by restarting the device.
  7. Then uninstall the third-party app.

You will be able to make and receive calls perfectly after doing this. 

Method 11: Replace your SIM card with a new one

If all the above methods fail, and even after reinserting your SIM card, the Android device is not allowing you to make calls, in that case, change your SIM at once. Sometimes the SIM card coating gets worn out causing it to malfunction. This is not something rare and happens to many people. Just go to your nearest SIM card retailer, and ask them to replace your SIM with a new one. 

However, you can also check with a SIM card of another service provider if your phone supports dual SIM compatibility. If the other SIM is allowing you to make or receive calls perfectly, consider that there is some problem regarding the other service provider’s network. 

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Method 12: Refresh your Android network settings

Sometimes the network connectivity faces obstruction or gets jammed due to unknown reasons. In that case, try resetting your device’s network settings. Resetting network settings will just start everything from the beginning. Your saved Wi-Fi networks, and Bluetooth pairings, will be deleted. It also clears the mobile data limit if it has fixed any and removes all app data restrictions. The steps to reset your Android network settings are as follows:-

  1. Open the ‘Settings’ menu on your phone.
  2. Find and select the ‘General Management’ tab.
  3. Select the ‘Reset’ option.
  4. Then tap on ‘Reset Network Settings’.
  5. Confirm your choice by tapping on ‘Reset Settings’.

Method 13: Refresh your network’s APN settings

The term APN stands for ‘Access Point Name’. It can be considered as a gateway between a GSM, GPRS, 3G, or 4G mobile network. An Android device making a data connection must be configured with an APN to represent the carrier. Sometimes resetting the APN settings can successfully fix bugs causing calling issues on Android. 

Follow the steps below to refresh your APN settings:-

  1. Go to the ‘Settings’ menu of your phone.
  2. Tap on ‘Connections’.
  3. Tap on the option ‘Access Point Names’.
  4. There will be a triple-dotted menu in the top right corner. Tap to access it.
  5. From the drop-down menu, select the ‘Reset to default’ option.

Method 14: Perform a Factory Reset

If none of the above methods solve your issue and your Android is still not allowing you to make calls, perform a Factory Reset. This is the ultimate option you can go for to fix this problem. A Factory Reset will set everything to default and delete all your data. Everything on your phone loaded to date will be erased forever. Always go for this option if and only your service provider convinces you that there is neither any problem on their network nor your SIM. Better keep a backup of everything if you have to perform a Factory Reset. 

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So these were some of the best methods to fix the issue of Android not allowing you to make calls. One of the above methods is guaranteed to resolve this issue successfully. We hope you find this article useful.

Frequently Asked Questions

Why can’t I receive phone calls from a particular number?

Answer:- It might happen if you have blocked that number. Just open your phone and navigate to Call Settings. Select ‘call rejection’. Now open the ‘Auto reject list’ and check if any number is from that list.

Why is my phone not allowing outgoing calls?

Answer:- Just ensure that you have stable network coverage and your SIM is properly placed. In the meantime, navigate to ‘Settings’. Then ‘Network & internet’. Check if your SIM card is active.

Why is my phone saying the call failed?

Answer:- The reason behind your phone prompting this message can be a signal error. The signal in that particular area can be weak. Try moving to a new location. 

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