Apple watch touch screen not working

The Apple Watch is a fantastic piece of technology that has revolutionized the world of wearable devices. It offers numerous features, from tracking your fitness to receiving notifications on the go. However, like any electronic device, the Apple Watch is not immune to problems. One of the most common issues users face is the touch screen not working. In this article, we’ll explore the reasons why your Apple Watch touchscreen may not be working and what you can do to fix it.

Reasons why your Apple Watch touchscreen may not be working

Before we get into how to fix the issue, let’s first discuss the possible reasons why your Apple Watch touchscreen may not be working. The following are some of the most common causes:

1. Water Damage: 

The Apple Watch is water-resistant, but that doesn’t mean it’s waterproof. If you’ve exposed your Apple Watch to water, it could be the cause of the touch screen not working.

2. Low Battery: 

A low battery can also cause the touch screen to become unresponsive. If your Apple Watch has a low battery, it may not respond to touch gestures.

3. Software Issues:

 Software issues can also cause the touch screen to stop working. This could be due to a bug or glitch in the system, or the software may need to be updated.

4. Physical Damage: 

If your Apple Watch has been dropped or hit hard, the touch screen could be damaged, leading to unresponsiveness.

5. Faulty Hardware:

 In rare cases, the touch screen may not be working due to a hardware issue. This could be due to a manufacturing defect or wear and tear.

How to fix an Apple Watch touchscreen that’s not working?

Now that we’ve covered the possible reasons why your Apple Watch touch screen may not be working, let’s look at some solutions.

Fix 1: Water Damage

If you suspect that water damage is the cause of the problem, you should turn off your Apple Watch immediately and follow these steps:

• Step 1: Remove your Apple Watch from the water source.
• Step 2: Wipe your Apple Watch dry with a clean cloth.
• Step 3: Leave your Apple Watch to dry for at least 48 hours.
• Step 4: Once your Apple Watch is completely dry, turn it on and check if the touch screen is working.

Fix 2: Low Battery

If a low battery is causing the touch screen not to work, you should charge your Apple Watch immediately. Follow these steps:

• Step 1: Connect your Apple Watch to its charger.
• Step 2: Wait for the charging icon to appear on the screen.
• Step 3: Once your Apple Watch has enough charge, check if the touch screen is working.

Fix 3: Software Issues

If software issues are causing the problem, you should update your Apple Watch software. Follow these steps:

• Step 1: Make sure your Apple Watch is connected to your iPhone.
• Step 2: Open the Watch app on your iPhone.
• Step 3: Go to General > Software Update.
• Step 4: If an update is available, follow the on-screen instructions to install it.
• Step 5: Once the update is complete, check if the touch screen is working.

Fix 4: Physical Damage

If the touch screen is not working due to physical damage, you may need to take your Apple Watch to an authorized repair center. However, before doing so, you can try resetting your Apple Watch. Follow these steps:

• Step 1: Press and hold the side button until the Power Off slider appears.
• Step 2: Drag the slider to the right.
• Step 3: Press and hold the side button again until the Apple logo appears.
• Step 4: Once your Apple Watch restarts, check if the touch screen is working. If the issue persists, take your Apple Watch to a repair center.

Fix 5: Unpair and Pair Your Apple Watch Again

If none of the previous solutions have worked for you, unpairing and pairing your Apple Watch with your iPhone may help. Follow these steps:

• Step 1: Open the Watch app on your iPhone.
• Step 2: Go to My Watch.
• Step 3: Tap on the information icon next to your Apple Watch.
• Step 4: Tap on Unpair Apple Watch.
• Step 5: Confirm by tapping on Unpair Apple Watch again.
• Step 6: After your Apple Watch has been unpaired, set it up again by following the instructions on your iPhone.
• Step 7: Once the setup is complete, check if the touch screen is working.

Note: Unpairing your Apple Watch will erase all the data on it. Therefore, it is important to back up your data before proceeding with this solution.

Fix 6: Restore Your Apple Watch to Factory Settings

If none of the previous solutions have worked, restoring your Apple Watch to factory settings may help. This will erase all data and settings on your watch, so make sure you back up your data before proceeding. Follow these steps:

• Step 1: Open the Watch app on your iPhone.
• Step 2: Go to My Watch.
• Step 3: Tap on the information icon next to your Apple Watch.
• Step 4: Tap on Unpair Apple Watch.
• Step 5: Confirm by tapping on Unpair Apple Watch again.
• Step 6: Once your Apple Watch has been unpaired, go to General > Reset on your Apple Watch.
• Step 7: Tap on Erase All Content and Settings.
• Step 8: Wait for the process to complete and follow the on-screen instructions to set up your Apple Watch again.
• Step 9: Once the setup is complete, check if the touch screen is working.

Note: Restoring your Apple Watch to factory settings will erase all data and settings on it. Therefore, it is important to back up your data before proceeding with this solution.

Fix 7: Check for Physical Obstructions

Sometimes, the touch screen on your Apple Watch may not work due to physical obstructions such as dirt, dust, or other debris that may have accumulated in the small gaps between the screen and the watch case. In such cases, cleaning the screen and the edges of the watch with a soft, lint-free cloth may help. Follow these steps:

• Step 1: Turn off your Apple Watch and remove it from the charger.
• Step 2: Use a soft, lint-free cloth to gently wipe the screen and the edges of the watch.
• Step 3: If there is any dirt or debris in the small gaps between the screen and the watch case, use a toothbrush or a clean, dry, and soft-bristled brush to remove it.
• Step 4: Once you’ve cleaned the screen and edges of the watch, turn it back on and check if the touch screen is working.

Note: Do not use water, cleaning products, or compressed air to clean your Apple Watch. This can damage the device and void your warranty.

Fix 8: Check for Software Restrictions

If you have enabled software restrictions on your Apple Watch, it may cause the touch screen to stop working. To check for software restrictions, follow these steps:

• Step 1: Open the Watch app on your iPhone.
• Step 2: Go to My Watch.
• Step 3: Tap on General.
• Step 4: Scroll down and tap on Restrictions.
• Step 5: If restrictions are enabled, turn them off and check if the touch screen is working.

Fix 9: Check for Screen Sensitivity

If you’re having issues with the touch screen on your Apple Watch, it’s possible that the screen sensitivity needs to be adjusted. To do this, follow these steps:

• Step 1: Open the Settings app on your Apple Watch.
• Step 2: Tap on General.
• Step 3: Scroll down and tap on Accessibility.
• Step 4: Tap on Touch.
• Step 5: Adjust the sensitivity by sliding the slider to the left or right.
• Step 6: Once you’ve adjusted the sensitivity, check if the touch screen is working.

Fix 10: Check Your Wrist Detection

Apple Watch has a feature called Wrist Detection that turns off the display and touch screen when you lower your wrist. If this feature is not working correctly, it could cause the touch screen to stop working. To check if Wrist Detection is turned on, follow these steps:

• Step 1: Open the Watch app on your iPhone.
• Step 2: Go to My Watch.
• Step 3: Tap on General.
• Step 4: Scroll down and tap on Wrist Detection.
• Step 5: Make sure the feature is turned on.
• Step 6: Once you’ve checked the Wrist Detection feature, check if the touch screen is working.

Fix 11: Check Your WatchOS Version

If your Apple Watch is running an outdated version of WatchOS, it may cause the touch screen to stop working. To check if your WatchOS version is up-to-date, follow these steps:

• Step 1: Open the Watch app on your iPhone.
• Step 2: Go to My Watch.
• Step 3: Tap on General.
• Step 4: Tap on Software Update.
• Step 5: If an update is available, follow the on-screen instructions to install it.
• Step 6: Once the update is complete, check if the touch screen is working.

Fix 12: Contact Apple Support

1. If none of the previous solutions have worked, it is possible that the touch screen issue is due to a hardware problem that requires professional attention.
2. The best course of action is to contact Apple Support.
3. You can contact Apple Support via phone, chat, or email.
4. Provide them with the details of the issue you’re facing, and they will provide you with further guidance on how to fix the issue.
5. They may also arrange for repairs or replacement if necessary.
6. Follow their instructions to resolve the issue as quickly as possible.

Read more: Camera not working on iPhone

Preventive measures to avoid Apple Watch touchscreen issues

Here are some preventive measures you can take to avoid Apple Watch touch screen issues:

1. Avoid water exposure: 

Although the Apple Watch is water-resistant, it is best to avoid exposing it to water whenever possible.

2. Keep your Apple Watch charged: 

To prevent low battery issues, make sure your Apple Watch is charged regularly.

3. Keep your software up-to-date:

 Keeping your Apple Watch software up-to-date can help prevent software issues that may cause the touch screen to stop working.

4. Use a protective case: 

Using a protective case can help prevent physical damage to your Apple Watch, reducing the risk of touch screen issues.

Conclusion

The touch screen not working on your Apple Watch can be frustrating, but it is a common problem that has various solutions. The causes of this issue can range from water damage to hardware issues. If your Apple Watch touch screen is not working, you can try the solutions we’ve discussed in this article, such as turning off your device, charging it, updating software, resetting it, or taking it to a repair center. Additionally, it is important to take preventive measures to avoid future issues. By following the tips we’ve provided, you can ensure that your Apple Watch stays in top condition and functions as it should.

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