PS4 Error Code WS-37505-0: The connection between your PS4 console and the server has failed

As a fellow gaming enthusiast, I understand the sheer frustration that comes with encountering unexpected roadblocks during your gaming sessions. Picture this: You’re all set to dive into your favorite game on your trusty PS4 console when, suddenly, you’re met with the dreaded PS4 Error Code WS-37505-0: Troubleshooting the Connection Issue. Your excitement quickly turns to disappointment as you realize that your gaming adventure is temporarily on hold. But fear not, because in this guide, I’ll walk you through the steps to resolve this pesky error and get you back in the virtual action. So, if you’ve ever wondered how to tackle the {PS4 Error Code WS-37505-0: Troubleshooting the Connection Issue}, here are the steps to take. Let’s embark on this troubleshooting journey together, and soon, you’ll be back to conquering virtual worlds with ease.

Understanding PS4 Error Code WS-37505-0:

PS4 Error Code WS-37505-0 is a network-related error that occurs when there’s a failure in establishing a connection between your PS4 console and the server. This can prevent you from accessing online features, multiplayer gaming, and even downloading updates or games from the PlayStation Network (PSN). Several factors can contribute to this issue, including network problems, server outages, or even issues with your console’s settings.

To resolve this error and resume your gaming activities, you’ll need to follow a series of troubleshooting steps that we’ll outline below. Rest assured, with a bit of patience and some technical know-how, you can overcome this obstacle.

PS4 Error Code WS-37505-0

Common Causes of PS4 Error Code WS-37505-0:

Before diving into the solution, it’s essential to understand the potential causes of PS4 Error Code WS-37505-0. Identifying the root of the problem can help you address it more effectively.

  1. Network Issues: Often, the error is caused by problems with your internet connection. Slow or unstable connections can hinder communication between your PS4 and the server.
  2. Server Outages: PlayStation Network servers can experience downtime due to maintenance or technical issues. During such periods, you may encounter this error.
  3. Console Settings: Incorrect settings on your PS4, such as DNS configurations or network settings, can lead to this error.
  4. Firewall Restrictions: If your router or firewall settings are too strict, they can block the necessary connections, causing the error.

Now, let’s explore how to fix PS4 Error Code WS-37505-0 step by step.

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How to fix PS4 Error Code WS-37505-0

Fix-1: Check Network Connection

The initial and crucial step in resolving network-related issues on your PS4, particularly when encountering slow or inconsistent speeds leading to PS4 Error Code WS-37505-0, is to ensure the stability of your network connection.

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To begin, access the network settings on your PS4 and run a network speed test. This test will gauge the speed and consistency of your internet connection. If the results indicate sluggish or erratic speeds, it’s advisable to take the following steps:

  1. Reboot Your Modem and Router: Start by rebooting both your modem and router. This can help refresh the network and eliminate any potential hiccups or temporary issues causing the connectivity problem.
  2. Use an Ethernet Cable: For an even more stable connection, consider connecting your PS4 directly to the router using an Ethernet cable. This eliminates potential Wi-Fi interference and provides a direct, reliable connection.

By taking these measures, you can enhance the stability of your network connection, potentially resolving the issues associated with PS4 Error Code WS-37505-0. A stable connection is fundamental for an enjoyable and uninterrupted gaming experience on your PS4.

Fix-2: PSN Server Status

Another essential step in troubleshooting PS4 Error Code WS-37505-0 is to verify the status of the PlayStation Network (PSN) servers. Occasionally, the error may not originate from your console but may be attributed to server issues on Sony’s end. To determine whether server-related problems are causing the error, follow these steps:

  1. Visit the Official PSN Service Status Page: Access the official PlayStation Network Service Status page provided by Sony. This webpage is a valuable resource to check the current operational status of PSN servers.
  2. Check Server Status: On the PSN Service Status page, you will find information regarding the availability and functionality of various PSN services. Look specifically for any reported server outages or issues related to the service you are trying to access.
  3. Wait for Resolution: If the status page confirms that there is an ongoing server outage or maintenance, you may need to exercise patience and wait until Sony resolves the issue on their side. Server-related problems are typically beyond your control and require Sony’s intervention.

By regularly checking the status of PSN servers, you can stay informed about any server-related issues that may be causing PS4 Error Code WS-37505-0. This proactive approach ensures that you are aware of the situation and can avoid unnecessary troubleshooting steps when the problem lies with the servers.

Fix-3: Update Firmware

To maintain the optimal functionality of your PS4 and address potential causes of PS4 Error Code WS-37505-0, it’s essential to ensure that your console’s firmware is up-to-date. Sony periodically releases system software updates that not only introduce new features but also tackle known issues and enhance system stability.

Here’s how you can check for and install firmware updates on your PS4:

  1. Access “Settings”: On your PS4 home screen, navigate to the “Settings” icon, which resembles a toolbox.
  2. System Software Update: In the “Settings” menu, select “System Software Update.” This option allows you to check for and install the latest firmware updates.
  3. Check for Updates: Your PS4 will then connect to Sony’s servers and check for available updates. If an update is available, it will be displayed, along with details about its improvements and enhancements.
  4. Install Update: If an update is available, choose “Install Update” to begin the installation process. Your PS4 will download and install the update automatically.
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By keeping your PS4’s firmware up-to-date, you ensure that it remains compatible with the latest games and services, while also addressing potential software-related issues, including PS4 Error Code WS-37505-0. Regularly checking for firmware updates is a proactive step to maintain a stable and trouble-free gaming experience on your PS4.

Fix-4: Adjust DNS Settings

Incorrect DNS settings can be a potential culprit behind the occurrence of PS4 Error Code WS-37505-0, disrupting your online gaming experience. To mitigate this issue, you have the option to manually configure your DNS settings, ensuring a more stable and reliable connection.

Here’s a step-by-step guide on how to adjust your DNS settings:

  1. Access Network Settings: On your PS4, navigate to the “Settings” menu from the home screen.
  2. Choose Network: Within the “Settings” menu, select “Network.”
  3. Set Up Internet Connection: In the “Network” menu, choose “Set Up Internet Connection.” You will be prompted to select the network you are currently connected to.
  4. Custom Setup: Opt for the “Custom” setup option to manually configure your network settings.
  5. IP Address: When configuring your IP address, select “Automatic” unless you have a specific IP address provided by your ISP.
  6. DNS Settings: Here, you will need to choose “Manual” instead of “Automatic.” This allows you to enter custom DNS settings.
  7. Enter DNS Addresses: Input the DNS addresses provided by Google’s public DNS servers, which are for the primary DNS and for the secondary DNS. Alternatively, you can use the default DNS settings provided by your Internet Service Provider (ISP).
  8. Complete Setup: Follow the on-screen prompts to complete the setup process, and then test your internet connection to ensure the changes take effect.

By manually configuring your DNS settings to use Google’s public DNS servers or your ISP’s defaults, you can potentially eliminate DNS-related issues contributing to PS4 Error Code WS-37505-0. This adjustment can result in a more stable and uninterrupted gaming experience on your PS4.

Fix-5: Port Forwarding

If you’re encountering PS4 Error Code WS-37505-0 due to a strict firewall, it’s advisable to configure port forwarding on your router. This process involves accessing your router’s settings and forwarding specific ports that the PS4 relies on for its network traffic.

Here’s a simplified guide on how to set up port forwarding:

  1. Access Router Settings: Open your web browser and enter your router’s IP address to access its settings. Common IP addresses include or
  2. Login Credentials: Log in to your router with the provided username and password.
  3. Port Forwarding: Look for the port forwarding or port forwarding settings in your router’s menu. The location and terminology may vary depending on your router model.
  4. Forward PS4 Ports: Forward the necessary ports used by the PS4, typically UDP and TCP ports 80, 443, 1935, 3478-3480, and 10000-10099.
  5. Save Settings: After configuring the port forwarding settings, save the changes and restart your router if required.
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Fix-6: DMZ

As an alternative to port forwarding, you can opt to place your PS4 in the router’s DMZ (Demilitarized Zone). This essentially exposes your PS4 directly to the internet, bypassing firewall restrictions. However, it’s crucial to exercise caution when using this method, as it can potentially pose security risks. Ensure your PS4’s security measures are robust, such as strong passwords and regular software updates, when utilizing the DMZ option. By doing so, you can potentially resolve PS4 Error Code WS-37505-0 by granting your console unrestricted access to the internet while maintaining vigilant security practices.

Fix-7: Contact Your ISP

If all else fails and you suspect that the issue causing PS4 Error Code WS-37505-0 is related to your internet service provider (ISP), reaching out to them for assistance is a prudent step. ISPs have the capability to conduct diagnostics on your connection, identify potential issues, and take corrective measures to ensure your internet connection is stable. Their expertise can help pinpoint and address network-related problems that may be affecting your PS4’s online functionality. Don’t hesitate to contact your ISP’s customer support to seek their assistance in resolving the issue and restoring a reliable internet connection for your gaming needs.


In the world of gaming, encountering errors like PS4 Error Code WS-37505-0 is an inevitable part of the journey. However, armed with the knowledge and troubleshooting steps provided in this guide, you can swiftly overcome this hurdle and resume your gaming adventures. Remember, a stable network, up-to-date firmware, and the right settings are your allies in conquering this error. Now, go ahead and get back to your favorite games with confidence, knowing that technical glitches won’t hold you back. Happy gaming!


What does PS4 Error Code WS-37505-0 mean?

This error indicates a failed connection between your PS4 and the server, disrupting online gaming or content access.

Why is my PS4 showing WS-37505-0?

It happens due to network issues, server problems, or settings conflicts. It can be perplexing, but solutions exist.

How can I fix the WS-37505-0 error?

First, ensure your internet is stable. Restart your PS4 and router. If it persists, contact PlayStation support.

Can WS-37505-0 be prevented?

While not entirely preventable, maintaining a stable internet connection and staying informed about server status can help reduce occurrences.

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