PlayStation error code SU-42118-6 – How to fix

In the dynamic realm of gaming, few experiences are as vexing as stumbling upon a perplexing error that disrupts your immersive gameplay. One such enigma is PlayStation Error Code SU-42118-6, a frequent nuisance that tends to rear its head during a crucial system software update, often leaving players bewildered. But fret not, for in this all-encompassing guide, we are here to demystify the intricacies of Error Code SU-42118-6. Together, we’ll embark on a journey to understand its origins and delve into the various facets of this error. Armed with a comprehensive toolbox of solutions, you’ll be well-prepared to effectively address this gaming conundrum and return to your gaming adventures without interruption.

Understanding the error

PlayStation Error Code SU-42118-6, a frequent occurrence during system software updates, has become a source of vexation for gamers. It disrupts the gaming experience, often with no warning, due to network interruptions or the presence of corrupted update files. These sudden hiccups can leave your PlayStation console in a state of uncertainty, making it incapable of continuing gameplay. It’s a situation that can be incredibly frustrating for players. Nevertheless, this conundrum can be conquered with the right guidance and a systematic approach. Gamers, known for their resilience, can navigate the intricacies of this issue and restore their gaming adventures without disruptions.

PlayStation Error SU-42118-6

How to fix PlayStation error code SU-42118-6

Fix 1: Reboot the Console with Safe Mode

When the enigmatic PlayStation Error Code SU-42118-6 rears its head, the first step to attempt is rebooting your console in Safe Mode. This process can often resolve minor software glitches that may be triggering the error. To boot your PlayStation in Safe Mode, follow these steps:

  1. Turn off your PS4 completely. Ensure it’s not in Rest Mode, as this won’t allow Safe Mode to activate.
  2. Hold down the power button for approximately seven seconds until you hear a second beep. This indicates that the console is starting in Safe Mode.
  3. Connect your controller to the PS4 via a USB cable.
  4. In Safe Mode, you’ll have a menu of options. Select “Restart PS4.”
  5. Allow your console to reboot, and then attempt the system software update once more.
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This initial fix is often successful in clearing up minor software glitches that may be causing the error. If Error Code SU-42118-6 persists, you can proceed to more advanced fixes in Safe Mode.

Fix 2: Update the PS4 via Safe Mode

If rebooting the console in Safe Mode doesn’t resolve Error Code SU-42118-6, you can take the next step by attempting to update the PS4’s system software while in Safe Mode. This process can rectify issues related to the current software version. Here’s how to do it:

  1. Boot your PS4 in Safe Mode, following the steps outlined in the previous fix.
  2. In Safe Mode, select “Update System Software.”
  3. Choose the “Update from USB Storage Device” option.
  4. Your PS4 will search for the software update file on your connected USB device. Make sure you’ve downloaded the latest update from the PlayStation website onto your USB drive.
  5. If the update is found, follow the on-screen instructions to initiate the update process.

Allow your console to complete the update, and then attempt to resume your gaming. This method often resolves Error Code SU-42118-6 when the issue is related to the current system software version. If the error persists, more extensive measures in Safe Mode may be necessary.

Fix 3: Initialize the Console via Safe Mode

If Error Code SU-42118-6 continues to plague your gaming experience, you can consider initializing your console while in Safe Mode. This action, however, comes with a substantial caveat: it erases all data on your PS4, including saved games, user profiles, and settings. Ensure you have backed up your data before proceeding. Here’s how to initialize your console in Safe Mode:

  1. Boot your PS4 in Safe Mode using the steps mentioned earlier.
  2. In Safe Mode, select “Initialize PS4 (Reinstall System Software).”
  3. Follow the on-screen prompts. The console will warn you that all data will be deleted.
  4. Confirm your decision, and the initialization process will commence.
  5. Once the process is complete, your PS4 will be reset to its factory settings, and you’ll need to reinstall the system software.
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While initializing your console is a drastic measure, it can often resolve Error Code SU-42118-6 when all other solutions fail. After the initialization, attempt to reinstall the system software and resume your gaming.

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Fix 4: Restore the PS4 to Default Settings via Safe Mode

If Error Code SU-42118-6 remains stubborn and unaffected by previous fixes, restoring your PS4 to default settings is the next potential solution to consider. Be aware that this action, similar to initialization, results in data loss, so ensure you’ve backed up your important content. Here’s how to restore your PS4 to default settings in Safe Mode:

  1. Boot your PS4 in Safe Mode as previously outlined.
  2. In Safe Mode, select “Restore Default Settings.”
  3. Follow the on-screen instructions, which will warn you that all data and settings will be deleted.
  4. Confirm your decision, and the process will commence.
  5. After completion, your PS4 will have its settings restored to default, but your data will be deleted.

This fix is a less extreme option compared to initialization. It resets settings but retains the installed system software, potentially resolving Error Code SU-42118-6. Following the restoration, attempt to update the system software and continue your gaming.

Fix 5: Check the BD-ROM Ribbon and Replace Your HDD

If the enigma of Error Code SU-42118-6 still persists after exhausting the earlier fixes, it’s time to explore the physical aspects of your console. This includes checking the BD-ROM ribbon and potentially replacing your HDD. Please note that this is a more advanced fix and should be approached with caution:

  1. Checking the BD-ROM Ribbon:
    • Ensure your PS4 is completely powered off and unplugged.
    • Carefully open the console and locate the BD-ROM ribbon, which connects the Blu-ray drive to the motherboard.
    • Re-seat the ribbon, ensuring it’s securely connected. Loose connections can trigger errors like SU-42118-6.
    • Close the console and plug it back in.
    • Boot the PS4 in Safe Mode and attempt the system software update.
  2. Replacing Your HDD:
    • If re-seating the BD-ROM ribbon doesn’t resolve the issue, the problem might lie with the hard drive (HDD).
    • Back up your data, as this step involves replacing the HDD.
    • Unplug and open your PS4, remove the old HDD, and replace it with a new one.
    • Initialize the new HDD as instructed in the previous fixes.
    • Restore your data from the backup.
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These hardware-related fixes are more intricate and require careful handling of your console. If you’re not confident in performing these steps, it’s advisable to seek professional assistance. After implementing these solutions, attempt the system software update again and monitor if Error Code SU-42118-6 has been resolved.


PlayStation Error Code SU-42118-6, initially perplexing, can be tackled with a systematic approach. From rebooting your console in Safe Mode to considering advanced fixes like checking the BD-ROM ribbon and replacing the HDD, there are multiple avenues to explore. Remember to back up your data before attempting more extensive solutions, such as initialization or restoring to default settings. If all else fails, professional assistance is an option. Stay patient and persistent, as resolving Error Code SU-42118-6 will ultimately restore your gaming experience to its full potential.


What is PlayStation Error Code SU-42118-6?

It’s a system software update error that can disrupt your gaming.

Why does PlayStation Error occur?

This error typically arises during a system software update, often due to network interruptions or corrupt update files.

How do I fix Error Code SU-42118-6?

Start by checking your internet connection. If it’s stable, you might need to reinstall the system software.

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